DIAGNOSIS

Washing machine, Oven, Cooker, refrigerator, Dishwasher, tumble dryer testing and diagnostic Fault checks in Nairobi Kenya, functionality tests, electric fault diagnosis, machine parts diagnosis, operational fault analisys and diagnosis. These are the checks we conduct in the case that a washer does not function properly

Washer does not work and makes no noise

Check that the washer is plugged in securely, Check the circuit breaker or fuse box, Test the outlet for current, Check that the water supply valves are turned on, Inspect the filter screens, Test for overheating, Test the water level switch,  Test the timer control, 
Test the lid switch, Test the water inlet valve, Inspect the water pump, Test the centrifugal switch, Test the motor

Washer does not work but it does make noise

Check that the water supply valves are turned on, Inspect the filter screens, Test for overheating, Inspect the water pump, Test the water inlet valve, Test the motor

No water is entering the wash tub
- or no hot water
- or no cold water

Check that the water supply valves are turned on, Inspect the water supply hoses for kinks, Check the filter screens, Test the water level switch, Test the water temperature switch, Test the timer control, Test the water inlet valve,

The water fills the wash tub too slowly

Check that the water valves are turned on full, Check the water pressure at the tap, Check the filter screens, Test the water inlet valve, The tub does not fill with enough water, Test the water level switch, Check that the drain hose is positioned roughly as high as the top of the inner tub

The water overflows the wash tub

Test the timer control, Test the water level switch, Inspect the air tube for damage, Test the water inlet valve, Water drains out during the wash or rinse cycle, Check the drain control lever

Test the drain control coils

Check the cam bar, Test the timer control, Wrong temperature of water is used, Water supply hoses may be reversed, 

Hot or cold water supply valve may be turned off, Water supply hose may be kinked, Check water inlet valve

Water drains out while it is filling

Check the drain hose, it should be at least as high as the top of the wash tub, about 38 inches, The drain hose must sit loosely in the house drain. Do not seal the air gap around the drain hose or a siphon will occur, Check the drain control lever, Test the drain control coils, Check the cam bar

Water drips into the wash tub when the washer is off

Replace the water inlet valve

Water does not drain out of the wash tub

Inspect the drain hose for kinks, Test the timer control, Test the lid switch (some models), Inspect the water pump, Inspect the drive belt (belt drive only), Inspect the motor coupler

Water is leaking onto the ground

Inspect the water supply connections, Inspect the drain hose, Inspect the water pump, Inspect outer tub for cracks or corrosion, Inspect the tub seal, Inspect the tub bearing, Agitator does not move, Test the lid switch, Inspect the motor coupler, Inspect the drive belt (belt drive only), Inspect under the washer for soot (clutch), Test the motor, Inspect the pulley, Test the transmission, Inspect the agitator, Inspect the pump coupling, Test the water level switch

Agitator movement is weak or moves in only one direction

Inspect the agitator, Inspect the motor coupler, Inspect the drive belt (belt drive only), Inspect under the washer for soot (clutch), Test the motor, Inspect the pulley, Test the transmission, Inspect the pump coupling, Drum does not spin, Test the lid switch, Test the timer control, Test the centrifugal switch, Test the water level switch, Inspect the motor coupler, Inspect the drive belt (belt drive only), Inspect under the washer for soot (clutch), Test the motor, Inspect the pulley, Test the transmission, Clothes are too wet after spin cycle, This may be a spin problem or a drain problem

Drain:

Make sure the drain line is clear, Check the drain hose for a partial blockage, Inspect the water pump

Spin:

Test the lid switch, Test the timer control, Test the centrifugal switch, Test the water level switch, Inspect the motor coupler, Inspect the drive belt (belt drive only), Inspect under the washer for soot (clutch), Test the motor, Inspect the pulley, Test the transmission, Cycle does not advance, If the washing machine fills with water and begins agitating, but the timer does not advance, the timer probably needs to be replaced, If the timer does not advance while the washer is in a spin cycle, the timer probably needs to be replaced, If the timer does not advance during the rinse cycle, check whether water has filled the tub, if not, it is likely cold water related. Check the cold water supply valve, check the supply hose for kinks, check the filter screen and check the water inlet valve, Burning or electrical smell, Unplug the washer, Locate the source of the odor then read the instructions in the related section, Foul or stale odor coming from washer or clothes, Check that the drain line is clear, Check the drain hose for kinks or blockages, Check pump for blockages, Check for build up of soap in the outer tub, Check for article of clothing stuck in the outer tub, Noisy or vibrates too much, General tips, Balance the load, Level the machine, Inspect the water pump for a blockage, Inspect the coupling, Inspect the transmission, Adjust the drive belt tension, Check the motor bearings, Check the drum brakes, Goes out of balance too often

General tips

 Balance the load, Level the machine, Inspect the water pump, Clothing is damaged, Inspect agitator for cracks or rough spots, Inspect for rust spots

REPAIR

Washing Machines, Fridge, Freezer, Refrigerator, Tumble Dryer, Oven, Cooker, Dishwasher fault diagnosis and repair in Nairobi Kenya

MAINTENANCE

Washing Machines, Fridge, Freezer, Refrigerator, Tumble Dryer, Oven, Cooker, Dishwasher fault repair and maintenance in Nairobi Kenya

INSTALLATION

Washing Machines, Fridge, Freezer, Refrigerator, Tumble Dryer, Oven, Cooker, Dishwasher fault diagnosis and installation in Nairobi Kenya